This Privacy Policy describes how pg33 (pg33.lat) collects, uses, stores, shares, and protects the personal information of its members and website visitors. pg33 is committed to safeguarding your privacy in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
Under the Philippine Data Privacy Act, pg33 members have the following rights regarding their personal data. These are not optional — they are legally protected entitlements.
You have the right to request a copy of the personal data that pg33 holds about you at any time. This includes your account information, transaction history, and any other data we process in connection with your pg33 membership.
If any personal data pg33 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update most account details directly from your pg33 Account Settings, or by contacting our support team.
Subject to pg33's legal and regulatory retention obligations, you may request the deletion of your personal data. Note that data required for regulatory compliance — such as KYC records and transaction history — must be retained for a minimum period under Philippine law.
You may object to certain types of data processing, including direct marketing communications. Where your data is processed based on pg33's legitimate interests, you may request that such processing cease if it impacts your rights and freedoms disproportionately.
You may request that pg33 provide your personal data in a structured, commonly used, and machine-readable format so that it can be transferred to another service provider, where technically feasible and permitted by law.
If you believe that pg33 has processed your personal data in violation of the Philippine Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Contact our Data Protection Officer first to attempt resolution.
In this Privacy Policy, the following terms have the meanings set out below:
pg33 collects the following categories of personal data, depending on how you interact with the Platform:
When you register a pg33 account, we collect your full legal name, Philippine mobile number, email address, date of birth, and a password you create. This data is necessary to create and manage your account and to verify your eligibility under the 21+ age requirement.
To comply with Philippine anti-money laundering regulations and to process withdrawals, pg33 requires submission of government-issued identification documents. This may include your PhilSys National ID, Philippine passport, or driver's license, together with a selfie or live photo for biometric verification. We also collect proof of address documentation as part of the KYC process.
When you make deposits or withdrawals, pg33 collects and processes financial information including your GCash number, PayMaya account, BPI, BDO, or Metrobank account details (as applicable), transaction amounts, dates, and reference numbers. pg33 does not store full credit or debit card numbers — card transactions are processed through PCI-DSS compliant payment processors.
pg33 records all platform activity associated with your account, including game sessions, bet amounts, outcomes, bonus activations, and wallet transactions. This data is retained for regulatory compliance, dispute resolution, and responsible gaming monitoring purposes.
When you access pg33, we automatically collect certain technical information including your IP address, device type and operating system, browser type and version, session duration, referring URL, and pages visited. This data is used for security, fraud prevention, and platform optimization purposes.
If you contact pg33's support team via live chat, email, or any other channel, we collect and retain records of those communications, including the content of messages and any attachments, for quality assurance and dispute resolution purposes.
pg33 collects personal data through the following means:
pg33 processes your personal data for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration data, mobile number, email | Contractual necessity |
| Age and identity verification (KYC) | Government ID, selfie, date of birth | Legal obligation |
| Processing deposits and withdrawals | Financial data, transaction records | Contractual necessity |
| Fraud and money laundering prevention | Technical data, transaction records, IP address | Legal obligation / legitimate interest |
| Responsible gaming monitoring | Gaming data, transaction patterns | Legal obligation / legitimate interest |
| Customer support | Communications data, account data | Contractual necessity |
| Promotional communications | Email, mobile number | Consent |
| Platform security and abuse prevention | Technical data, device data | Legitimate interest |
| Regulatory reporting and compliance | All categories as required | Legal obligation |
| Platform analytics and improvement | Technical data, session data (anonymized) | Legitimate interest |
pg33 processes personal data only where a valid legal basis exists under the Philippine Data Privacy Act. The legal bases pg33 relies upon are:
pg33 does not sell, rent, or trade your personal data to third parties for commercial purposes. This is an absolute commitment — not a qualified statement. Your data is used to provide services to you, not to generate revenue from data brokers or advertising networks.
pg33 shares personal data with the following categories of third parties, strictly on a need-to-know basis and subject to data processing agreements:
Cookies are small text files placed on your device when you visit pg33.lat. They allow the Platform to recognize your device, maintain your session, remember your preferences, and collect information about how you use the site. pg33 also uses similar tracking technologies such as web beacons and local storage.
You can control cookie settings through your browser. Most browsers allow you to refuse or delete cookies. However, disabling strictly necessary cookies will prevent you from logging in to your pg33 Account and using core Platform features. Instructions for managing cookies in major browsers are available in each browser's help documentation.
pg33 implements technical and organizational security measures appropriate to the sensitivity of the personal data we process. These measures include:
Despite these measures, no internet transmission or electronic storage system is completely secure. In the unlikely event of a data breach that is likely to result in risk to your rights and freedoms, pg33 will notify affected data subjects and the National Privacy Commission within the timeframes required by law.
pg33 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law and regulation:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Regulatory compliance |
| KYC / identity documents | 5 years from last transaction or account closure | Anti-Money Laundering Act (AMLA) |
| Transaction records | 5 years from transaction date | AMLA / PAGCOR requirements |
| Support communications | 3 years from last contact | Legitimate interest / dispute resolution |
| Technical / server logs | 12 months rolling | Security / fraud prevention |
| Marketing preferences | Until consent is withdrawn | Consent-based |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with pg33's data disposal procedures.
The pg33 Platform is strictly restricted to individuals who are twenty-one (21) years of age or older in accordance with Philippine gambling regulations. pg33 does not knowingly collect personal data from persons under the age of 21.
Where pg33 discovers or has reasonable grounds to believe that an account has been registered by a person under 21 years of age, pg33 will immediately suspend the account, delete all personal data associated with the account to the extent not required to be retained for legal compliance purposes, and forfeit any balance in the account in accordance with the Terms and Conditions.
If you are a parent or guardian and believe your child (under 21) has registered an account on pg33, please contact our Data Protection Officer immediately at [email protected] so that we can take appropriate action.
To exercise any of the data subject rights described in this Privacy Policy, please submit a written request to pg33's Data Protection Officer using the contact details in Section 16. Your request should include:
pg33 will respond to valid data subject requests within fifteen (15) calendar days of receipt. In cases of particular complexity, this period may be extended by up to an additional thirty (30) days, provided pg33 notifies you of the extension and the reason for it within the initial fifteen-day period.
In certain circumstances, pg33 may transfer personal data to service providers located outside the Philippines — for example, where cloud infrastructure or specialized KYC or fraud detection services are hosted or operated internationally. Any such transfers are conducted only where:
pg33 does not transfer personal data to jurisdictions that do not provide adequate data protection unless the specific conditions above are satisfied and the NPC has been notified as required.
pg33 may send you promotional communications about bonuses, new games, platform updates, and special events via email and SMS, subject to your consent at the time of registration or as subsequently updated in your Account Settings.
You may withdraw your consent to receive marketing communications at any time by:
Withdrawal of consent to marketing communications does not affect your ability to receive transactional messages — including deposit confirmations, withdrawal notifications, security alerts, and account-related communications — which are necessary for the operation of your account and cannot be disabled.
The pg33 Platform integrates with third-party payment services, game providers, and technology partners. When you interact with these services — for example, initiating a GCash transaction or launching a JILI game — data is processed by those third parties under their own privacy policies. pg33 is not responsible for the privacy practices of third-party services.
pg33 does not embed third-party advertising networks, social media tracking pixels, or external analytics services that would share your browsing data with unrelated commercial entities. All analytics performed by pg33 are conducted using first-party data collected directly by the Platform.
pg33 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory guidance. Where changes are material, pg33 will notify registered members by email or by a prominent notice on the Platform at least seven (7) days before the updated Policy takes effect, where practicable.
The effective date at the top of this page indicates the date of the most recent revision. Your continued use of the pg33 Platform after the effective date of an updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with any updated Privacy Policy, you must cease using the Platform and close your Account.
The current version of this Privacy Policy is always available at pg33.lat/privacy-policy. Previous versions may be made available upon written request to the Data Protection Officer.
pg33 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and the Philippine Data Privacy Act. If you have questions, concerns, or requests relating to your personal data, please contact the DPO using the following details:
If you are not satisfied with pg33's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information about the NPC complaint process is available on the NPC's official government website.
Your data is protected. Your privacy is respected. Your gaming experience is in safe hands — 500+ games, GCash payouts, and real Filipino support. 21+ only.